KNOW YOUR RIGHTS AS A CONSUMER
Paul Definis State Auto Body is conveniently located in the Heart of North East Philly, at 8305 Torresdale Avenue, approximately one mile from I-95 at either the Academy Road or Cottman Aveue exits. We offer 24 hour emergency towing. If your insurance company tells you that you cannot pick your own Auto Body Shop, that is called illegal steering. Shops that have a contract with insurance companies do so knowing they will get paid less for the same job. By choosing your own independent body shop in Northeast Philadelphia, you will ensure everything gets done correctly and an Indepdent body shop does not have a budget limit to come under where the shop Insurance Companies want you to go may not do the same quality work.
If you feel your insurance company is steering you illegal towards their shop, it is your right to complain to the Pennsylvania or New Jersey Insurance Commission where Insurance companies risk being fined.
The next time you, a family member or friend gets into an accident remember to ask or tell them to ask, "Are you contracted by the insurance company to fix auto body collision damage?"